Dolan Hotels is for a 4 star Hotel Group, located in Jersey, Channel Islands.
We are looking for an enthusiastic and professional Receptionist.
Your main duties will be :
· To provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
· To maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
· To maintain strict security procedures with credit card transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
· To maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
·Handling all calls promptly and professionally
We are able to offer excellent packages, including service charge and live-in accommodation if required
Job Types: Full-time, Permanent
Salary: £26,208.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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